A Cleaner Solution
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Frequently Asked Questions

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How does A Cleaner Solution address cleaning issues involving the Flu?

A Cleaner Solution adheres to the following IJCSA (International Janitorial Cleaning Services Association) Recommendations for Cleaning Procedures During Flu Outbreak:

  • All staff wash hands prior to placing on/removing gloves and wear gloves for all cleaning procedures.
  • We wipe and disinfect* all door handles.
  • We wipe and disinfect all phones.
  • We wipe and disinfect all cabinet handles throughout the building.
  • We wipe and disinfect all keypads and computer mouse devices (if approved).
  • We wipe and disinfect levers (such as toilet flusher).
  • We wipe and disinfect all light switches.
  • We wipe and disinfect all public pressable buttons.
  • We wipe and disinfect all desks (if cleared and approved) and workstation tables.
  • Other individual requests whenever feasible.

These steps are the first line of defense against cold and flu that leads to poor productivity and employee sick days!

*The EPA has yet to certify a truly “green” disinfectant cleaner. We do, however, offer a safer disinfectant product which is considered “environmentally-friendlier”. This product is a quaternary disinfectant with a neutral ph level that effectively eliminates a broad spectrum of microorganisms.

For more information about the H1N1 influenza in New Hampshire, visit:

New Hampshire Department of Health and Human Services

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Are you insured?

Yes, we are fully insured & bonded.

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Do you have references?

Yes, please view some testimonials on our website.

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What measures do you take to assure the quality of your service?

First we start with a free initial walk-through and estimate. When you become a client of ours, we come up with a custom cleaning plan for your business. We put together a checklist that has all of the duties and schedules that are agreed upon within the contract. We place strong emphasis on personalized customer service and attention to detail.

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Do you guarantee your work?

Yes, we guarantee our work. If you are not completely satisfied, we will redo the job at no charge.

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What geographic regions do you serve?

A Cleaner Solution serves Greater Manchester and Concord.

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Who will be cleaning my business?

A regularly assigned team of trained cleaning specialists will clean your business. All employees are owner-supervised.

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Do you background check your employees?

Absolutely, all employees go through a thorough background check.

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Do staff members wear uniforms?

Yes, all staff wear uniforms that consist of a navy blue polo with our embroidered logo and khaki pants.

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What cleaning products are used?

A Cleaner Solution uses Clean by Peroxy, a hydrogen peroxide-based solution made by Spartan. Peroxy is a Green Seal certified all-purpose cleaner.  It is diluted to the concentration required for each specific task. Peroxy leaves no toxic fumes and has a mild fresh scent.  It is VOC-free (Volatile Organic Compound). 

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What are VOCs?

VOCs are organic chemical compounds that can enter the atmosphere and contribute to indoor air pollution. They are an important health and environmental concern because in addition to being flammable, many VOC's are irritants and can be toxic when inhaled. 

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What is Green Seal?

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Green Seal is an independent non-profit organization dedicated to safeguarding the environment and transforming the marketplace by promoting the manufacture, purchase, and use of environmentally responsible products and service. 

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Do you use a disinfectant?

The EPA has yet to certify a green disinfectant cleaner.  We do however, offer a safer disinfectant product, Green Solutions Neutral Disinfectant.  This product is a quaternary disinfectant with a neutral ph level that eliminates a broad spectrum of microorganisms. Green cleaning in this area consists of appropriate and limited use of disinfectants on an as-needed basis. Please see the following link for more information:

Disinfectants: Finding A Green Alternative
Disinfection plays a significant role in most facilities' cleaning regimes. But because disinfectants can't be certified green, distributors are helping end users find healthy alternatives. By Nick Bragg (Published by CleanLink.com, March 2008)

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Do you offer carpet cleaning?

A Cleaner Solution provides carpet cleaning. We use a Green Seal certified hydrogen peroxide-based cleaning solution. Our CRI Green Label certified commercial carpet extractors ensure that carpets will dry in significantly less time than traditional machines.  A higher rate of extraction also means less water will remain in the carpet, reducing the likelihood of mold.

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Do you offer complete floor care and maintenance?

A Cleaner Solution offers complete floor care including sweeping, mopping, stripping and waxing as well as tile & grout cleaning. We use environmentally-friendly Green Seal certified floor products.

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How do holidays, special events and inclement weather affect scheduling?

A Cleaner Solution is flexible with scheduling around/during holidays and with prior notice can accommodate services for special events. We will make every effort to adhere to your regular cleaning service schedule during inclement weather. 

 

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